Terms of Service

 YOUR ACCESS TO THE WEBSITE CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF SERVICE

 

SECTION 1: OVERVIEW.

This website is owned by Earth Haven Domes. Throughout the website, the terms 'we,' 'us,' and 'our' are used to refer to Earth Haven Domes. We offer this website, which includes all the information, tools, and services available to you, conditioned upon your acceptance of all the terms, conditions, policies, and notices mentioned here.

Explore our site and shop with confidence at Earth Haven Domes, knowing that your engagement with our services implies your agreement to adhere to our terms and conditions. These 'Terms of Service' or simply 'Terms,' include additional terms and policies accessible via hyperlinks. This comprehensive policy applies to all users of our site, including but not limited to, browsers, vendors, customers, merchants, and content contributors.

Before you browse or use our website, we encourage you to thoroughly review our Terms of Service. By using any part of our site, you accept these Terms, which form a binding agreement. If you do not agree with our Terms, you should refrain from accessing or using Earth Haven Domes' services. Our Terms of Service are explicitly acknowledged as an official offer only when accepted in their entirety.

Stay updated with the latest features and tools added to our store, as they will also be governed by our Terms of Service. You can always find the most up-to-date version of our Terms on this page. We hold the right to modify, update, or alter any section of our Terms of Service by posting changes to our website. It's your responsibility to review this page regularly. By continuing to use or access our site after these updates, you accept and agree to the changes.

SECTION 2: APPLICABILITY.

Our Terms of Service apply to all interactions with Earth Haven Domes via our website, encompassing the use of any information, images, documents, and services provided. They also govern all aspects of ordering, shipping, delivery, and replacement of geodesic domes purchased through our site.

SECTION 3: STORE TERMS.

By accepting our Terms of Service, you confirm that you meet the age requirements set by your state or province of residence, or that you are legally an adult under local laws, enabling you to consent on behalf of any minors dependent on you who use this site.

We prohibit the use of our products for any illegal or unauthorized purposes and expect users not to violate any laws applicable in their jurisdiction. Additionally, you must avoid introducing any harmful software risks to our site. Any violation of these terms may lead to immediate termination of your access to our services.

SECTION 5: GENERAL CONDITIONS.

At Earth Haven, we value your trust and are committed to safeguarding your privacy. The information we collect—such as your name, email address, shipping information, and payment details—is used solely to process your orders and enhance your shopping experience. We use secure encryption to ensure your data is protected and will never sell or share your personal information with third parties. Occasionally, we may use your email to notify you about new products, promotions, or updates, but you can opt out of these communications at any time.

 SECTION 6: ACCURACY AND COMPLETENESS OF INFORMATION.

We do not guarantee the accuracy, completeness, or timeliness of the information presented on our website. The content provided is intended for general informational purposes only and should not be the sole basis for making important decisions without consulting primary or more precise sources. Any reliance on the information available on our website is at your own risk.

Additionally, our site may include historical data that is not updated regularly; therefore, we reserve the right to change the content without the obligation to update it. It is your responsibility to stay informed about any updates or changes to our site.

SECTION 7: MODIFICATIONS TO PRICES AND SERVICE.

Our product prices are subject to change at any moment without prior notification. We reserve the exclusive right to modify or discontinue our services or any part thereof without advance notice. Earth Haven Domes will not be held liable for any changes, including modifications, price adjustments, suspensions, or discontinuations of service, that may impact you or any third party.

 SECTION 8: PRODUCTS OR SERVICES (if applicable).

We reserve the right to limit sales of our products or services to any individual, geographic region, or jurisdiction on a case-by-case basis. Furthermore, we may alter product quantities and pricing at any time without prior notice, according to our discretion. We also maintain the right to discontinue any product at any moment, and any offers for products or services are void where prohibited.

Please note, we do not guarantee that the quality of products, services, or information obtained by you will meet your expectations or that any errors in the services will be corrected.

SECTION 9: ACCURACY OF ACCOUNT INFORMATION.

We hold the authority to decline any orders you place with us and may, at our discretion, limit or cancel quantities bought per person, per household, or per order. These limitations could apply to orders made from the same account, using the same credit card, or orders that share the same billing and shipping address. Should we need to make any adjustments to your order, we will attempt to notify you through the contact details provided at the time of the order. We reserve the right to refuse orders that, according to our judgment, may seem to be placed by dealers, resellers, or distributors.

We require that you supply up-to-date, accurate, and complete information for all purchases at our store. You are also expected to promptly update your account and other relevant details, including your email and credit card numbers, to facilitate smooth transactions and communications. Please refer to our Return Policy for more information on returns and refunds.

SECTION 10: PAYMENT, PRICING & SHIPPING.

At Earth Haven Domes, you can securely pay for your purchases up to $9,999.00 USD using AMEX, Mastercard, or VISA. By using these payment methods, you confirm that you have the authority to use the chosen payment option, and you allow us—or our designated third-party processor—to charge your account for the total cost of your products, which includes all applicable taxes and other charges.

Each purchase is considered an official order. You are responsible for all payments, and in situations where our third party payment processor cannot secure a charge to your payment method, or if charges are reversed, we reserve the right to take reasonable alternative actions to secure payment. This may include attempting further charges, or using other lawful methods to collect amounts due. It's important to keep your payment information up to date to facilitate a smooth transaction process.

Earth Haven Domes reserves the right to apply a credit card processing fee of up to 5% of the total order amount.

For purchases over $9,999.01 USD, payments must be made via direct bank deposit, and we'll provide the necessary banking details once you opt for this payment method. If you need a copy of the purchase agreement or further assistance with your transaction, please reach out to us at support@earthhavendomes.com

Please note that any deposits made are non-refundable if the transaction is incomplete. Once your geodesic domes or accessories are ready to be shipped, full payment is required to proceed with the dispatch.

If there are any cancellations for items ordered by mistake, a 5% processing fee will be applied unless the order has not yet entered the production phase.

SECTION 11: PRICING AND AVAILABILITY.

All of our prices are listed in US Dollars. Please note that taxes and additional charges may apply. We reserve the right to modify our product offerings and prices at our discretion without prior notice. However, should there be any changes to your order’s total cost due to these adjustments, we will provide you with advance notice of such change via one of the means described in this Terms of Service. We will not however, be able to notify you of changes in any applicable taxes prior to such changes becoming effective. The shipment of Products to you after our delivery of such notice will confirm your acceptance of such changes, unless you cancel your Order in accordance with the cancellation policy set forth in these Terms.

SECTION 12: TAXES.

We apply the necessary sales tax on items shipped to regions where we are obligated to collect taxes. If the product you are purchasing is taxable, be aware that the final tax amount may differ from what is initially displayed at checkout due to various factors such as differences in payment processor programs or changes in tax rates.

SECTION 13: OCEAN CARGO INSURANCE.

We provide cargo insurance to safeguard the value of your products against physical damage, theft, or general risks during transit from our manufacturing facility to your location or a warehouse. This insurance is automatically included for all orders we ship. The policy is issued under the buyer's name, and it is the buyer's responsibility to contact the insurance provider in the event of a claim. We are here to assist with any necessary documentation needed to support your claim.

SECTION 14: DELIVERIES.

Please be aware that Earth Haven Domes is not responsible for any damages that are not reported at the time of delivery. It's crucial that you inspect the condition of the products upon delivery. Here are the guidelines for receiving deliveries:

• You are responsible for inspecting the products you receive from us for any external damage or issues upon delivery. Always verify that your delivery's external packaging is undamaged and that the goods are in good condition before you sign the proof of delivery (POD) document.
• If you are not available at the time of delivery to inspect the products and sign the POD, we may need to cancel the delivery, return the products to the warehouse, and reschedule delivery at a time that suits you. Any fees associated with this process will be your responsibility and must be paid before we attempt another delivery.
• Ensure that the delivered products, including any parts and accessories, are stored securely in a location that protects them from the elements.

SECTION 15: ORDERING.

You can place orders anytime, 24/7, through our website at www.earthhavendomes.com. Once your order is ready to be shipped, we will notify you via the email address you provided. We will only contact you further if you initiate communication with us.

SECTION 16: OPTIONAL TOOLS.

We may provide you with access to tools from third-party sources over which we have no oversight or control. By using these tools, you acknowledge and accept that they are provided on an 'as is' and 'as available' basis without any warranties, representations, or endorsements of any kind. We are not liable for any issues that may arise from your use of these third-party tools. Your usage of any such tools offered via our website is solely at your own risk, and you should ensure that you are familiar with and approve of the terms provided by these third-party providers.

In the future, we may introduce new features or services on our website, which will also be governed under these Terms of Service.

 SECTION 17: THIRD-PARTY LINKS.

Our service may feature content, products, and services that include materials from third-party sources. When you follow third-party links on our site, these may lead you to websites not affiliated with us. We do not review or verify the content or accuracy of these third-party websites and do not guarantee the reliability of any materials, products, or services offered outside of our service.

We accept no responsibility for any damages or issues that might arise from your interactions with these third-party resources. We strongly encourage you to carefully review the policies and practices of these third-parties before engaging in any transactions. Any complaints, claims, or questions regarding third-party products should be directed to the respective third-party.

 SECTION 18: PROHIBITED USES.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 19: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EARTH HAVEN DOMES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; OR (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF EARTH HAVEN DOMES EXCEED ZERO DOLLARS ($0.00). THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, AND TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT GLAMPING DOME HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SECTION 20: INDEMNIFICATION.

You agree to indemnify, defend and hold harmless Earth Haven Domes and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 21: SEVERABILITY.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 22: TERMINATION.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our Services (or any part thereof).

SECTION 23: ENTIRE AGREEMENT.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 24: GOVERNING LAW.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of British Columbia, Canada.

SECTION 25: CHANGES TO TERMS OF SERVICE.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 26: CHANGES TO TERMS OF SERVICE.

Questions about the Terms of Service can be sent to us at support@earthhavendomes.com.